FAQs
Sizing
How do Little Leap shoes fit?
Our shoes are true to standard UK sizing. See our Size Finder page for home measuring options and to see how we compare with other brands
How do the size up alerts work?
We'll email you friendly size reminders based on your child's likely stage of development. We recommend re-measuring your child's feet at this point to ensure they're wearing the right size
Delivery
How long does delivery take?
Your shoes should arrive within 3 -5 working days from order
How much does delivery cost?
Standard delivery is free!
Can I track my order?
Yes, you'll receive a tracking number once your order ships
Returns questions
Can I exchange my order for a different size?
Yes, just email us with your order number and the new size you need and we'll arrange this for you - hello@littleleapkids.com
Can I return the shoes for a refund?
Yes, we accept returns of unworn shoes for a full refund. Please email us within 30 days from order date to start your return - hello@littleleapkids.com
Are returns free?
Yes, we offer free returns of unworn shoes. Please email us with your return request within 30 days of ordering - hello@littleleapkids.com
Shoe recycling
How do the Recycling Rewards work?
We offer free and easy recollection for shoes that are outgrown or no longer needed. When you send old shoes back to us we send you a Recycling Reward code which you can use to get 10% off your next pair. Find out more on our Recycling page
What happens to shoes that I send back for recycling?
Our shoes are designed to be recycled into new materials. We work with specialists to separate materials from our shoes and transform them into new materials to be used again. Find out more on our Recycling page